FAQ

Frequently asked questions

How do I know I will receive the same design that I've seen on a website or in a pattern book?


Don’t worry about receiving the wrong design. Most of these items have specific codes a bit like car registration numbers, so as long as you have 3 things you will always receive the correct design. Manufacturer Name eg Graham & Brown Pattern Book Name eg Super Fresco Wallpaper/Fabric Code Number eg 123456




What happens when I ask for a quote?


We will contact you if we don’t have enough information or to clarify any anomalies.

If you have given us the 3 bits of info we require, then we will normally email you back within one working day with our competitive prices.

If you're happy with the price, then you can either order via the link in the email or call us on 0845 305 5400 (local rate).




When will I receive my delivery?


We normally deliver direct to your door within 2-3 working days from receiving your order, subject to stock availability. Some of the special ranges that come from France ,Italy or the rest of Europe can take a little longer - on average 7-10 days. Please order in plenty of time and ensure that you have received the correct design and amounts before booking your decorator.




Are you a well established Wallpaper & Fabric supplier ?


We’ve been supplying both retail & Trade decorators for over 50 years! Give us a call or use the Enquiry form to request a quote. You have nothing to lose - but could save a fortune !





Contact Us

Use the form below to ask a question or leave a message. 

 

Please make pricing enquiries via the Enquiry Form.

Address

Address

Operation Hours

Monday to Friday

8am - 5pm

Tel

0845 305 5400

Info

Wallpaper Orders is a trading name of Thornham Builders Supplies Ltd.

Registered in England
Co. Reg: 814866
VAT 652 5141 56

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